Jo Anne Wright is an user experience designer in northern Virginia with 7 years experience. For the past year she has been an "army of one" at Customink and prior to that was an information architect at Travelocity. She develops designs for external e-commerce sites, internal applications, and tools. She has been an Axure user and evangelist for 4 years. She has worked with distributed teams in Agile development environments, using low-fidelity prototypes to communicate with business owners and developers, and high-fidelity for usability testing.
Jo Anne made a career change from travel management to human-computer interaction, earning an MSI from the University of Michigan School of Information. She is a passionate advocate for the oft-forgotten internal user who typically have to deal with hand-me-down interfaces.